BEFORE ANY CALL
You set it up
- You create the account and confirm your email.
- You add your child by nickname and give permission.
- You add the phone numbers allowed to call.
🔒 SAFETY & PRIVACY
Built for kids. Run by parents. Private by design.
LifeReps isn't an open chatbot your child types into. It's a practice system we built for one job: helping kids rehearse everyday conversations, with you in charge of the account and very little information kept about your child.
WHY THIS ISN'T JUST "AN AI APP"
A general chatbot will talk about anything. LifeReps practices one conversation at a time.
Both use AI. The difference is everything we built around it: what the AI is allowed to do, who can reach it, how long a call lasts, and what's kept afterward.
| Topic | General AI chatbot | LifeReps |
|---|---|---|
| What it talks about | General AI chatbot:Anything anyone types or says. | LifeReps:One practice Situation we designed, like asking a teacher about a grade. The character stays in that role and steers back if the talk wanders. |
| Who can reach it | General AI chatbot:Anyone with the app or website. | LifeReps:Only your child, through your account. Calls work only from phone numbers you've added, or your signed-in browser. |
| What your child does | General AI chatbot:Types or asks whatever they want. | LifeReps:Picks a Situation and talks. No typing, no open-ended prompts. |
| Personal details | General AI chatbot:Varies by app. | LifeReps:Characters are told never to ask for a phone number, address, email or birthday, and not to repeat real details a child shares. |
| How long it runs | General AI chatbot:As long as someone keeps going. | LifeReps:Every call ends automatically by 10 minutes. Feedback is ready shortly after. |
| What's kept | General AI chatbot:Often the full chat history. | LifeReps:No audio, ever. The transcript is deleted once feedback is written. We keep skill ratings and short feedback. |
| If something serious comes up | General AI chatbot:Depends on the app. | LifeReps:The practice pauses, your child is pointed to a trusted adult and help resources, and you get an email. |
| What parents see | General AI chatbot:Usually nothing, or every word. | LifeReps:Feedback on the same five skills after every Rep, plus a weekly progress email. Nothing to listen to or read through. |
FOLLOW ONE REP
What happens to your child's words, start to finish.
DURING THE CALL
Practice, not recording
- Your child's voice is processed live so the character can reply.
- The character knows only the nickname and the level.
- Nothing is recorded. The call ends by 10 minutes.
RIGHT AFTER
Feedback, then delete
- A text transcript is used to rate the five skills and write short feedback.
- Then the transcript is deleted, usually within the hour.
AFTERWARD
You see progress
- You and your child see the ratings and feedback.
- You get a weekly progress email.
- You can download or delete it anytime.
NEVER KEPT
Call audio
LifeReps doesn't record calls. Our voice provider is set not to record them or keep transcripts.
DELETED WITHIN ABOUT AN HOUR
The call transcript
Used only to write feedback. An automatic cleanup removes any left over.
KEPT UNTIL YOU DELETE IT
Skill ratings and short feedback
So you can both see progress over time.
WHAT WE KEEP, AND WHY
Everything we collect fits on one table.
We collect only what LifeReps needs to run practice and show progress. Your child is known by a nickname.
| What | Why we need it | How long |
|---|---|---|
| Your email and first name | Why we need it:To run your account and send sign-in and account emails. | How long:Until you delete your account |
| Your child's nickname, age and grade | Why we need it:So practice and feedback fit your child. Only the nickname is shared with the voice partner. | How long:Until you delete the child |
| Phone numbers you add | Why we need it:So calls from those numbers reach the right child. Other numbers can't start a Rep. | How long:Until you remove them |
| Your child's voice during a call | Why we need it:Processed live so the character can listen and reply. | How long:Never recorded |
| Call transcript (text) | Why we need it:Used only to write the skill ratings and feedback. | How long:Deleted, usually within the hour |
| Skill ratings and short feedback | Why we need it:So you and your child can see progress. | How long:Until you delete them |
| Your child's best line (if you allow it) | Why we need it:One sentence your child said well, up to 15 words, shown in their feedback | How long:Kept until you turn it off or delete it |
| Safety flags | Why we need it:A short note that a concern was flagged and its general reason. No transcript is saved with it. | How long:Until you delete the child |
| Your consent records | Why we need it:To show when and how you gave permission, and which notice you saw. | How long:While the child's profile exists |
| Payment details | Why we need it:Handled by Stripe. LifeReps never sees your full card number. | How long:Kept by Stripe as the law requires |
Full nameEmail addressHome addressPhotosLocationCall recordings
THE RULES EVERY CHARACTER FOLLOWS
Written into every practice partner, every call.
Stays in its role
A teacher, a coach, a server. It isn't a general assistant and won't wander into other topics.
Never asks for personal information
No phone numbers, addresses, emails or birthdays. If a child shares real details, the character doesn't repeat them and goes back to the practice details.
Always respectful
Never rude or sarcastic, even if a child is. It stays calm and keeps things kind.
Lets your child lead
No scripts and no doing it for them. That's how the practice builds real skills.
Ends on time
Every call ends automatically by 10 minutes.
IF SOMETHING SERIOUS COMES UP
Three layers of protection.
During the call
If your child says something that sounds serious, the character pauses the practice, encourages them to talk to a trusted adult, and shares help resources.
After the call
A separate safety check reviews every Rep and can flag a concern even if the moment was brief.
You're told, and we review it
When a Rep is flagged, we email you and LifeReps reviews it.
We'll be straight with you: no safeguard is perfect. LifeReps is a practice tool, not counseling or an emergency service. If anyone is in danger, call 911. For a mental-health crisis in the US, call or text 988.
YOU'RE IN CHARGE
Your account, your rules.
Permission for each child
You confirm you're the parent or guardian and agree, child by child. We keep a record of when.
Account → Privacy & data → Permission for each child
You choose who can call
Only phone numbers you add, or your own signed-in browser, can start a Rep.
Account → Profile / Children
A grown-up PIN
Rewards and approvals sit behind a 4-digit PIN only you know.
Rewards → Grown-up area
See how it's going
Feedback after every Rep and a weekly progress email. You pick which emails you get.
Account → Notifications
Download everything
Get a copy of your household's data whenever you want.
Account → Privacy & data → Download my data
Delete or pause anytime
Delete a child or your whole account, or turn off permission. Your child can't start new Reps after that.
Account → Children / Privacy & data
BEHIND THE SCENES
How we protect it.
We keep a written security program and a written data-retention policy, and review both at least once a year.
Families are walled off
Each family sees only its own children. That's enforced by the database itself, not just the app.
Encrypted
Information is encrypted on its way to us, and stored data is encrypted by our hosting provider.
Limited staff access
Only an admin role can see account data, and every admin change is logged.
Told if something goes wrong
If a security incident affects your information, we'll investigate, fix it, and notify you as the law requires.
WHAT LIFEREPS IS NOT
No surprises.
Not a social app
No strangers, no messaging, no public posts, no leaderboards. Kids never see other families.
Not selling anything to your kids
No ads, and kids can't buy anything. Rewards are ones you create and approve.
Not therapy
LifeReps is skill practice for everyday kids. It isn't counseling, medical advice or an emergency service.
In an emergency: call 911.
Mental-health crisis (US): call or text 988.
QUESTIONS PARENTS ASK
The questions we'd ask too.
What is 'your best line'?
After each Rep, your child can see one sentence they said well, word for word. It's the only part of the call we keep, and only if you allow it. We never save a line with names, phone numbers or personal details, and you can turn it off anytime in Account → Privacy & data, which deletes the saved lines.
Is this just ChatGPT with a voice?
No. LifeReps uses AI models, but your child never gets an open chat. We design every Situation, the character is limited to that one role, there's no typing, calls end by 10 minutes, and the feedback measures the same five skills every time so you can see real progress. A general chatbot does none of that on its own.
Does LifeReps record my child?
No. We never record calls, and LifeReps never stores audio. The written transcript is used only to create feedback, then permanently deleted, usually within the hour. We keep the skill ratings and written feedback so you can see progress.
Is my child's information used to train AI?
LifeReps doesn't use your child's conversations to train AI models. The companies that help us run calls and feedback may use your child's information only to provide their service to LifeReps, not for their own purposes.
What if my child shares their real name, school or address?
The character is told not to ask for personal details and not to repeat any your child shares. It goes back to the practice details, which are made up. The transcript that contains what was said is deleted once feedback is ready.
Can my child talk to the AI about anything?
No. Each call is one practice Situation. If your child brings up something unrelated, the character answers briefly the way that person would and returns to the conversation at hand. It won't act as a general assistant.
Who can see my child's feedback?
You and your child, in your account. Each family can see only its own information, and staff access is limited to an admin role with every change logged.
Can someone else call in as my child?
Calls only work from phone numbers you've added to your account, or from your signed-in browser. A call from any other number can't start a Rep.
How do I delete everything?
Go to Account → Privacy & data to download your data, delete your whole account, or turn off permission. To delete a child, go to Account → Children → Remove child. Deleting removes it from our active systems right away. Payment records stay with Stripe as the law requires.
Want every detail?
Our privacy notices spell out exactly what we collect, who helps us, and your rights. Questions? Email hello@mylifereps.com.